Mediate NI provides mediation services to individuals, companies, government agencies and local authorities throughout Northern Ireland, Ireland and the rest of the UK. 

Mediation is a structured process whereby two or more parties to a dispute attempt by themselves, on a voluntary basis, to reach an agreement on the settlement of their dispute with the assistance of a mediator. This process may be initiated by the parties or suggested or ordered by a court or prescribed by law.

A mediator is defined as any third person who is asked to conduct mediation in an effective, impartial and competent way, regardless of the denomination or profession of that third person. Mediation is the most effective form of ADR, Alternative Dispute Resolution. Mediation is used where opposing parties want to find a solution to a dispute, yet for some reason cannot reach a settlement through discussion between them.

In contrast to an adjudicator, arbitrator or a judge, a mediator is not a decision maker. In the typical case of a dispute ending up in court, the parties will obtain a resolution, however this resolution is thrust upon them by the court. The result probably will leave neither party to the dispute totally happy. In contrast, mediation gives the parties control over the solution and the resolution can be unique to the dispute and not dictated by precedent.

The mediator’s role is to be impartial and an independent third party and to assist the parties in moving towards and reaching a mutually agreeable settlement of their differences. Mediation is more likely to produce a result that is mutually agreeable for the parties. Often solutions developed by the parties themselves are ones that a judge could not provide.

Mediation is a totally confidential process between all parties. The extent of this confidentially is outlined included in the mediation agreement and mediation rules which will be signed up to and adopted by the parties prior to the commencement of the process. This is the one of the main reasons why the mediation process is so successful, as it promotes open and clear discussion between the parties, without the fear of public disclosure or publicity.

The mediator in the dispute is a neutral third party who is trained in conflict resolution, negotiation and in working with difficult situations. Mediators are likely to work as much with the emotional and relational aspects of a dispute as they are to work on the “topical” issues of the matter. The mediator, as a neutral, gives no legal advice, but guides the parties through the problem solving process.

Mediate NI provides a FREE, NO OBLIGATION CONSULTATION SERVICE with one of our Mediators to discuss the suitability of your dispute for mediation. This is also an opportunity to ask any questions you may have about mediation.

To avail of this consultation offer please call 02871365636 or click this link to make an enquiry. This service is provided by phone and lasts a maximum of a 15 mins.


Mediate NI
Clarendon Street Chambers
67 Clarendon Street
BT48 7ER

t: 02871 365 636
f: 02871 365 599
m: 0790 881 1052

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